Appalachian Harley-Davidson® Testimonials

Appalachian Harley-Davidson® Testimonials

"The entire staff at Appalachian HD are professionals! All are very knowledgeable and helpful! Thank you for a great experience!!"

By: Karen Harrisburg, PA

"Very pleased customer. I have bought Harleys in past from two other dealerships. After my awesome experience at Appalachian Harley I will definitely in the future travel from upstate NY to PA for all my Harley needs and future purchases. Everyone was great and helped make our time there special."

By: ROBERT  Central Bridge, NY

"Great all the way around. From Rocky ,Rich, Don very helpful no pressure.went outta their way to help on any questions I had and got the deal done.first time Harley buyer. WILL recommend this place to all friends.and the wife loves the selection of clothes they sell.great team here"

By: Robert Gettysburg, PA

"While on our way home from vacation in Florida, my friend Tom experienced severe motor problems with his bike. Jim was on it to come pick us up and Henry and Matt in service were quick to help us out when we arrived. They helped us unload one bike and load Tom's bike in my truck and get us rolling. Tom and I want to send a HUGE thank you to the staff at Appalachian HD for excellent service and a KICK ASS EXperience!!!!! THANK YOU!!!!"

By: Kevin  Canaan, NH

"I live 20 minutes away from a H-D dealer near State College. Why do I drive 1 hour and 30 minutes to Appalachian Harley Davidson? I have purchased 5 bikes from this dealership and have always been treated like family. The sales staff is second to none. Wayne Slothour did everything he could so that I could purchase my new 2015 Tri Glide. Wayne really went all out to make the deal work. Paul Young did a great job with my insurance and loan. Paul is a great guy and I enjoy talking with him at the dealership. Andre is "the man" in parts. Always helpful and ready to answer any questions. The service staff knows the "in's and out's" of the entire H-D line. The girls in motor clothes are always helpful and a blast to deal with. The Perry's are great owners who actually are at the dealership and take the time to speak with their customers. I could purchase my motorcycles at the other dealerships, but I choose Appalachian Harley Davidson because I believe that they are the best Harley Davidson dealer in PA and maybe even the best in the USA. It's only Appalachian Harley Davidson for me and if you stop in you will see why."

By: Art Lewistown, PA

"The reviews about this place are true. I've never bought a used bike sight unseen, but trusted Wayne's description of the bike and it was better then described. Wayne and the rest of the crew were more than patient with me, a Canadian buyer who required a few more documents (for the border) then a typical sale. I was a little on the high maintenance side and they never once reminded me of it. Thanks for a great bike and for treating me right. See you on the road. Shawn, Kitchener, Ontario, Canada"

By: Shawn Kitchener, ON

"The staff at Appalachian HD have been nothing less than outstanding as they do their best to provide me over the top customer service before and after the sale of my new motorcycle. This entire experience has been wonderful. Before I learned about Appalachian HD, I did visit two HD dealerships that are much closer to my home first. Without going into details about these other dealers, after I found Appalachian HD, and meet my salesmen as well as a few other employees, it was clear the people that represent Appalachian are many cuts above. The very much cared about me the customer as well as committed to make Appalachian HD the best HD dealer around. My new motorcycle is a great bike and I enjoy it very much. But I feel I have become part of so much more with the purchase of this new motorcycle. As much as riding a new motorcycle is a great experience, it truly makes it that much better when you have a great group of people that look out for you as much as everyone at Appalachian has looked out and helped me. I would like to mention a few employees that I feel deserve special recognition for being the best at what they do as a small way to show my appreciation for the effort they give everyone. My salesmen Mr. Wayne Slothour: Mr. Slothour was the first person I meet at Appalachian HD and it did not take me long to know he really wanted to help in any way that he could as he did his best to make this deal happen. When he told me that he would try his best. It was not just talk. Mr. Slothour did follow up and did everything he told me he would do. I never felt at any time I was getting the typical salesman BS we as consumers come to expect. Mr. Slothour is very much the exception and not the rule. My next HD motorcycle purchase will be with Mr. Slothour no matter what dealership he is representing. Hopefully he will stay at Appalachian HD. But if he moves on I will follow him to whatever dealership he moves to. My Go To HD parts experts- Ms. Carrie Slothour and Mr. Zack Adams: The only thing better than riding my new motorcycle is buying accessories for it. And what a pleasure it is to deal with Ms. Slothour and/or Mr. Adams. They both know these HD parts inside and out and both are very interested in providing me with nothing less than the very best in customer service. I have only known them for a short time but both make me feel as if I have my best friends working at the dealership looking out for me. I can’t thank them both enough for the service they provide me. I also would like to thank the Parts Manager Mr. Andre Leon: I want to thank Mr. Leon for everything he has done for me to include the personal service and help he has given me. I had an issue that was entirely my fault and doing and not Appalachian responsibility at all. But Mr. Leon went the extra mile and looked out for me so I could have what I wanted. It is very clear that his customers do come first and he does everything he can to make them happy. Things like that customers do not forget. Thank you very much. I know these are not the only outstanding employees working at Appalachian HD. I know this because each time I pay Appalachian a visit, I meet more each time that also provide great customer service. But these people I have mentioned are inspiring for a customer. We as customers do not run into employees that often that make shopping a real pleasure like these people have for me. Because of the wonderful customer service provided by everyone at Appalachian HD, is the very reason I feel a loyalty to Appalachian that makes me only want to do any of my shopping at Appalachian. The people I listed are also the only reason I pass two HD dealerships that are 25 miles closer to my home then Appalachian, just so I can see my new friends and as I only want to spend my money at Appalachian HD. Thank you for everything, Robert Smyth"

By: Robert Hampstead, MD

"Buying my new 2015 CVO Street Glide from Appalachian Harley-Davidson was a dream come to. I was contacted by sales department months after I was ready to buy. Thanks for not forgetting me! They had me riding a new CVO Hard Candy Mercury, my color choice, a week after giving a deposit. The dealership staff were professional and knowledgeable, working together to create a friendly buying experience. My relationship I developed with each staff member was as genuine as the bikes we ride. It's a pleasure to walk in the door at Appalachian Harley-Davidson. Thanks for making my dream of riding my new bike come true."

By: Tony Lebanon, PA

"I am the proud owner of a brand new 2015 Road Glide Special. I purchased it at Appalachian Harley-Davidson this weekend and my wife and I could not be happier with the process. I was turned away from the HD dealer that I used to go to, feeling snubbed. Wayne in Sales is a great guy and really went the extra mile for us. Thanks Wayne. I now drive past several Harley dealers to deal with only them."
By: Anonymous  Windsor, PA

"Appalachian Harley-Davidson was a pleasure to deal with. I was not pressured and had all my questions answered. If they did not know the answer they found someone who could answer it. Thanks Appalachian HD"

By: William New Cumberland, PA

"Once again, the service is very dependable! My wife got a screw in her back tire. Within 2 hours, they came and towed her bike! They also contact you right away if they have any questions! Communication is superb! I also want to thank Bill, Wayne, Paul and Lindy! They are awesome! Being at Appalachian, I feel like I never left home! My wife and I appreciate ALL you do! Thanks again!"

By: Ron Enola, PA

"Ever since the purchase of my used 1998 Dyna Wide Glide, I have been a happy customer! Everyone that works at Appalachian Harley are really great! Kudos also goes to Henry and Mike in the service dept! Mike did an excellent job mechanically getting my ride back to basically brand new! I consider Appalachian Harley my second family!! Thanks again to all of you also for helping my wife get her ride as well!"

By: Ronald Enola, PA

"Just purchased my first Harley, no pressure from Salesman, Rocky was there when needed very smooth Transaction. Finance smooth and easy with Paul and help from Sasha. the web site is very informative and has the prices for the Motorcycles, other dealers don't, when I buy another Harley it will be at Appalachian. Thanks Rocky,Paul,Sasha."

By: Brian Thurmont, MD

"I purchased my first bike at AH-D and was treated fantastic. Every time that I've stopped in everyone there has been great, they treat you like family. I've been to other dealerships that don't even acknowledge you're in the store. I just recently purchased my second bike from AH-D and once again everyone went out of their way to assist me from purchase to the end. Once again, Don went out of his way to make the purchase a fun experience. Rick went out of his way to make sure I was able to get my bike ASAP, and Barb took care of the paper work in quick order. The girls in apparel were friendly and helpful. Randy in parts was helpful providing accessory information. The guys in service did quick, quality prep work on the bike to get it out the door. I have to say, that AH-D is most definitely the best dealership I've been to, ever. I have and will continue to send friends to AH-D as they are the best."

By: Robert Shamokin Dam, PA

"Don was great to work with and very helpful!"

By: Jeremy Elizabethtown, PA

"I Just purchased a used street glide (private sale). I needed some accessories for the bike so I stopped in and happened to get Aundrea in the parts dept. He was awesome to deal with and got me exactly what I wanted. By my third trip in to get other accessories for the bike, he called me by name which surprised me. All three times he was very helpful and got me just what I wanted. He was very helpful and personable. As a business owner, I notice a quality employee. Thanks"

By: Jason Carlisle, PA

"I am a first time Harley customer and I am sold on Appalachian Harley Davidson. I had been looking for a starter bike for a while. I came into the dealership and fell in love with a 2006 xl 883 Sportster. Don Rutledge was invaluable in helping a novice motorcyclist. He walked me through the entire process seamlessly. I've dealt in customer service my entire career and I judge a business not only by the product that they provide but equally by the way I'm treated as a customer. I will recommend not only your dealership to friends and family but will sway them toward Don. He is an asset to your dealership and I appreciate the time and attention he spent with me. I probably purchased the most inexpensive bike you had in the dealership but Don made me feel like a queen for the day!"

By: Anonymous Enola, PA

"Car dealerships could learn much about the art of the sale from Appalachian Harley Davidson. I have never been treated with greater respect by such knowledgeable people whose goal was to satisfy and enhance my buying experience without ever being pushy. Genuine passion and love for a product makes all the difference. Passion and creativity are difficult to fake and carries great weight with those of us on the purchasing end of the deal. Great, great job Appalachian Harley, You are not an example of quality, you set the standard for it, clearly perfection appreciated by many."

By: Dusty Camp Hill, PA

"Down the road when my wife and I are ready to buy another bike, we will be dealing with this place. Love it, great show of bikes - wow."

By: Deval Duncannon, PA

"This place is outstanding. From the the time I walked in the door I was greeted and made felt welcome. The staff is great. I want to say how great Don our salesman Paul in finance Mitzi in clothing Rick in service and the parts guy sorry dont have the name. I am so happy with my bike and cannot say enough Thanks Appalachian is where we tell all our friends and people we meet to go for all there Harley needs!!!!!!"

By: Brian Carlisle, PA

"The whole staff was FANTASTIC!! I was home for R&R from Afghanistan, and not really thinking about buying. After browsing the showroom (with no pressure from the sales staff) I came across the one, which is now my '08 Street Glide-Black Pearl. I explained that I had only 2 days left before I had to head back to Afghanistan. Here's were the staff went above and beyond - My delivery was to be at 2:30 pm but I was excited (like a young'n in a toy store) about picking up my bike and showed up several hours early. Everyone worked to make my early delivery happen with no complaints or excuses; "well we can't, it was set for 2:30" I could not have asked for a better experience… and this goes for everyone there not just the sales staff. I am currently back in Afghanistan and I'm so looking forward to getting on my bike and hitting the road. My first stop… Appalachian dealership. Thank you all again. MSG Eric Clevenger US Army Afghanistan"

By: Eric Chambersburg, PA

"Had a wonderful experience purchasing my first hd. Thanks Don"

By: David Etters, PA

"My wife and I stopped by on a recent trip to harrisburg, found plenty of motor clothes on a clearance at great prices. Your staff was very helpful and very nice people. I see you have events regularly, an unusual thing around here. looking forward to visiting again."

By: Ron Julian, PA

"I have dealt with other Harley-Davidson Dealerships/Shops but Appalachian have been the best. I have had questions comments and concerns and the staff at Appalachian Harley-Davidson answered my questions and listened to my comments and concerns where others did not. I had issues with my new 2010 bike I told other dealerships about it and their comments were, "its a Harley". Appalachian took the bike into the service department and found that there was a problem and fixed it. I now get 10 MPG more in gas and have more power. For me, Appalachian is the best. I trust them 110 percent with my bike. The Staff in all areas have been professional and very helpful. Thanks Appalachian Harley-Davidson."

By: William Carlisle, PA

"My wife bought me a '09 Heritage from Don Rutledge and we were so happy with my bike and our experience and his knowledge, we came back and got my wife a '12 883L. That is two bikes in close to 4 months. These were our first Harley's and my 1st bike period. Don was VERY helpful to us with our choosing of our bikes. He took the time to explain our purchases as well as walked us thru every process up to us riding out the parking lot twice. We owe a lot of happiness to his experience with us.. Thank You…"

By: William "Rusty" Duncannon, PA

"most pleasant experience from start to finish throughout purchase of my new bike and trade in of the old one .Everyone was very helpful and the owner was just like one of the guys . Thank you all"

By: Larry Littlestown, PA

Just want to say, this is my first Harley. I spoke with your salesman Don Rutledge, he was great, friendly and down to earth. He's the reason I purchased my bike there.I also want to Thank Bob in parts and Deb in apparel they too we good people not pushy and down to earth and great in helping me with my choices."

By: Robert Shamokin Dam, PA

"On a recent road trip with my father, his Harley quit charging, I contacted the dealer and asked if they could check the bike out and asked what time they closed. They said to bring it in and they would see what they could do, and that they closed at 7. We got there about 5:45, and found the stator needed replaced. Not only did they fix the bike to get us on the road, they stayed over on a Friday night to do it. Great bunch of people, Thanks so much."


"There is only one thing more bad **s than my new bike and that's the staff at Appalachian Harley!!! Big thanks to everyone. You know who you are. Butch '07 FXSTC (FXJOE)"

By: Butch Harrisburg, PA

"It's been a few years since I bought my new Harley from Appalachian so this report was long over due. My wife and I stop in at least a couple of times a month just to see what's new or going on and the staff is just as friendly as the day in 05 when I bought my bike. Highly recommend them for your next purchase."

By: Rick New Bloomfield, PA

"your all a little crazy but I guest it goes with the program"

By: Wayne Harrisburg, PA

"I've been coming here since I bought my first new Harley and have always received first class care.You can come in,look around,drink a coffee and just plain hang out like you are with good friends and family."

By: Dennis Harrisburg, PA

"I have been to other dealerships in the area, by far your dealership always rolls out the red carpet every time I am there for any service. You always make me feel welcome. I live 10 minutes from a local dealership and 45 minutes from yours and I will continue to use your services over any in this area. Thank you for your respect and great service."

By: John York, PA

"Bought my first Harley with AHD several years back. Folks have always been helpful and friendly in all departments - sales, parts, service etc. Always a good experience stopping by and walking around and talking with people, and always enjoy the special events hosted by AHD and their H.O.G."

By: William Carlisle, PA

"We have known that Tony Dengler has an excellent reputation for years so when we decided we wanted a "Harley",Appalachian Harley-Davidson was our only choice to give our business to. We were not disappointed.We got great customer service throughout the process,excellent advice from every employee we dealt with and we were treated like family.Our only regret is that we didn't do it sooner but we're making up for it now.Our sincere thanks to everyone at Appalachian Harley-Davidson!!!"

By: Susan Lebanon, PA

"I first must say that I have always loved Harley Davidson. I have been coming in a lot lately to the store. I love how the people make you feel you are important. I can't wait to OWN my first Harley, which will hopefully be in a few weeks."

By: Jackie Landisburg, PA

"Long time customer of all the dealership facilities, parts, service, motor clothes are all top notch. Very friendly staff. Super place to just hang out and relax among friends. First new bike Purchase from Appalachian. Great experience and look forward to being part of the family. Special thanks to Joe Perry and Bill Rackley for working with me."

By: Mike Enola, PA

"This is a cool spot to meet friends."

By: Anonymous York, PA

"Couldn't be happier with the whole dealership. Staffed by all great people."

By: Jeff Carlisle, PA

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